Every result below is from a contractor who was exactly where you are — great at their trade, drowning in the business side. Here's what changed.
Mike runs a team of 8 in Phoenix. Summer is brutal — everyone needs AC, and his phone rang nonstop. Problem was, he was on installs and his guys were too. Calls went to voicemail. He tried an answering service, but they couldn't book jobs or answer technical questions. He was losing an estimated $12K/month in missed opportunities.
We set him up with missed-call text-back, automated follow-ups, online booking, and review requests. Within the first month, he went from answering roughly 60% of calls to capturing 95% of all leads — even when the whole crew was on installs. His Google reviews went from 67 to 140+ in six months.
"I used to come home and spend two hours on the phone trying to call people back. Now I come home and the jobs are already booked. It changed everything."
Dave is a third-generation plumber who's great at his trade but admits he's "not a tech guy." He had no CRM — just a notebook and text messages. Leads came in from Google, Yelp, and word of mouth, but he had no system to track or follow up. His biggest complaint? "People call, I can't answer, and by the time I call back they already called someone else."
We set up his entire system from scratch — CRM, automated text-back, follow-up sequences, booking calendar, and review automation. Dave doesn't log into anything. He just checks his phone and sees booked appointments. In 4 months, his Google reviews more than doubled and he's booking an average of 6 extra jobs per week.
"I'm a plumber, not a computer guy. They set everything up and I didn't have to learn anything. Best business decision I've made in years."
Sarah took over Summit Roofing from her father and grew it to 12 employees. Storm season brings a flood of calls — too many for her office manager to handle alone. They were getting 40+ calls a day during peak season and missing at least a third of them. On top of that, they were sending out dozens of estimates but had no follow-up system, so deals were dying on the vine.
We built out automated text-back for missed calls, a multi-touch follow-up sequence for open estimates, and a post-job review campaign. During last year's storm season, they captured every single lead and their estimate-to-close rate jumped from 25% to 41% just from the automated follow-ups alone.
"The follow-up sequences alone are worth 10x what we pay. We were letting estimates die because nobody had time to chase people. Now it happens automatically."
"Went from zero online reviews to 85 in three months. Customers love how easy it is — they just click the link and leave a review."
"The AI text-back paid for itself the first week. A customer told me they almost called someone else but got our text before they could dial."
"I'm a one-man operation and I was drowning. Now I have a system that makes me look like a company with an office staff. Game changer."
"My wife used to answer the phone for me. Now she doesn't have to. The system handles everything and she has her life back too."
"They actually understand the trades. I've worked with marketing companies before who had no idea how a service business works. These guys get it."
"We ran a spring tune-up campaign to our past customers. Booked 34 appointments in the first 48 hours. I've never seen anything like it."
15-minute call. We'll look at your business, find the leaks, and show you what's possible. If it's not a fit, we'll tell you.